Medical assistance lines

If you require guidance or emergency medical care, contact the lines listed below according to where you are.

Health policy service lines

If you need guidance or emergency medical care, contact the line that corresponds to where you are.

Contact phone: +(601) 514 3099

Option 1: Medical services abroad

Option 2: Medical services in Colombia

Option 3: Group life policy service

Option 4: Medical evaluation

Option 7: Submit compliments, complaints and/or claims

Option (0): General information on health policies

Contact phone: 018000-978625

Option 1: General policy information

Option 2: Scheduling of medical services for health policies

Option 4: Medical Evaluations – Intermediaries

Option 7: Submit compliments, complaints and/or claims

Contact phone: 1-800-882-7796

Contact phone 1: +1 (305) 665-4817

Contact phone 2: +1 (305) 665-4458

01 800 518 9396 or dial #231 from any cell phone