Your doctor at home
BMI offers you a Medicina Integral 360 service that allows you to take care of yourself and your family through a doctor who will see you at home
Doctor Home Visits
With a phone call, you can request home medical care service, available 24/7.
If the patient's condition warrants it, the physician may issue the certificate within a maximum of 24 hours. The copayment per visit is $12. This amount is non-refundable.
Call 02 400 0081 option 3 to request this service.
Specialty: General Practitioner. Geographic scope
Process for requesting a home doctor visit
Contact us to request a doctor home visit
We answer your call
Ambulance service
If the doctor considers that you should be treated at a hospital, you may use the ambulance service*.
*Applies only when the patient's life is at risk
Response times
Level 1 Ambulance
Level 2 Ambulance
Level 3 Ambulance
(*) The established times will not apply in the event of:
- Events that prevent normal operations from meeting the established times.
- Traffic accidents that block the road.
Psychology sessions
Receive assistance in the following situations:
- Death of family members and/or friends.
- A catastrophic illness of the member or their family members.
- Social problems such as drug addiction, gangs and/or eating disorders.
You can access a psychology session Monday through Saturday from 9 am to 7 pm. Access the service by calling 02 400 0081, option 3.
Service provided by MAWDY.
Medical Guidance
Get 24/7 medical care by phone with our General Practitioners, who can assist you with services such as:
- Adverse reactions to medication.
- Contraindications or procedures to follow for certain conditions.
- Advice on medical emergencies or preventive medicine.
- Questions about a medication, dosing schedule and duration.
Service provided by MAWDY at 02 400 0081 option 3.
Telemedicine
We take care of you wherever you are: Learn about the telemedicine benefit:
If you ever need medical care at home, we have a convenient and fast solution for you. With telemedicine, you can consult a general practitioner from wherever you are, with no copay. That way, we take care of you easily and hassle-free.
Service provided by MAWDY.
How to access it?
- Call 1800 264 264 or 02 400 0081, option 3.
- You can also request the service via WhatsApp at: 0981746578.
- A medical triage will be performed until the client accepts the consultation.
- Finally, the client will be sent a link via WhatsApp or email to access the platform.
Mujer haciendo una videollamada con el medico desde casa.
Persona sonriendo con los ojos cerrados en un bosque.
Psychology
Your mental health matters. Learn more about psychological consultations. We are here for you, ready to listen.
Our team of psychologists will provide you with telehealth consultations from the comfort of your home, on business days from 8:00 am to 8:00 pm. You can have up to 2 consultations per month with no copay. Your well-being is our priority.
How to access the service
- Call 1800 264 264 or 02 400 0081, option 3.
- You can also request the service via WhatsApp at: 0981746578.
- A medical triage will be carried out until the customer accepts the consultation.
- Finally, the customer will be sent a link via WhatsApp or email to access the platform.
Nutrition
We take care of you from the inside. Learn more about the nutrition consultation:
Remember, you are what you eat, which is why we support you with a team of nutritionists through telehealth consultations, available Monday through Friday, 8:00 am to 8:00 pm. You can have up to 2 consultations per month, with no copay!
Service provided by MAWDY.
How to access it?
- Call 1800 264 264 or 02 400 0081, option 3.
- You can also request the service via WhatsApp at: 0981746578.
- A medical triage will be carried out until the client accepts the consultation.
- Finally, the client will be sent a link via WhatsApp or email to access the platform.
Una niña saca la lengua durante una comida familiar en el jardín.