Frequently asked questions about BMI travel assistance

It is a service that supports you and coordinates care if you have a medical emergency or other unexpected event while traveling outside your country of residence. At BMI, an Assistance Center is available 24 hours a day, 365 days a year, and works with an international network of providers.

BMI offers six plans through BMI Travel Assist. The choice depends on how many times you travel per year, how long the trip lasts and who you travel with.

Before you leave on your trip. That way all applicable coverage is active from the first day.

With some plans, yes, but with a 5-day waiting period. Anything that happens during those 5 days is not covered. The same applies to the Student Plan if the student is already at their destination.

Contact the BMI Assistance Center as soon as possible and always within 24 hours. The Center coordinates the care, medical or otherwise, and tells you the steps to follow. It is available 24 hours a day, 365 days a year.

For some destinations, yes: Daily, Annual Multi-Trip and Long Stay help meet the immigration requirements of some countries. Before traveling, check what the embassy or destination institution requires. To study in Spain, Canada, the United States or Brazil, local medical insurance is required, which travel assistance does not replace.

It depends on the plan. The Student Plan has worldwide coverage and lets you visit several countries. Long Stay covers the whole world except your country of residence. In the other plans, coverage applies in the geographic areas of the contracted plan.

As many as you want during the 12 months of coverage, as long as no trip exceeds your plan's maximum number of days: 30, 45, 60 or 90 consecutive days. You have full coverage on every trip.

No. Once issued, the plan activates automatically every time you leave your country of residence.

You can extend the coverage for that trip by paying an additional premium for each extra day.

Yes. It is used by both corporate travelers and people who take several leisure trips a year.

Two adults and up to three children under 21 traveling together. Groups of relatives or friends who meet the eligibility requirements can also take it out. Each member has their own coverage.

Yes, all members included at the time of purchase, for the chosen period and within the plan's limits.

BMI refunds 100% of the premium paid, using the same payment method.

No. When BMI authorizes medical care, the student does not have to pay any expenses upfront. The type of care depends on their location and the complexity of the case. If they don't want to go to a medical center, a virtual doctor can see them through telemedicine.

Up to 1 year, with the option to extend it if the student remains abroad.

No. For a student visa, the embassies of these countries require local medical insurance with full coverage, including maternity and psychology, not just emergencies.

Up to 365 days, depending on the period you take out.

Yes, and you don't have to notify BMI. Coverage is worldwide, except in your country of residence.

Yes. It is one of the most requested plans for academic exchanges and international education programs. Before purchasing, confirm what your embassy or educational institution requires: some ask for international medical insurance or insurance from an insurer authorized in the country.

Yes. You choose the number of days you need according to the length of the trip and pay only for that period. It is the option designed for occasional trips.

Executives and employees designated by the company to travel for work. It is taken out by companies and travel agencies, and it also serves multinationals with travelers from different countries, as long as each trip begins in the traveler's country of residence.

Yes. The Corporate Plan brings all of the company's travelers together in a single program. A management platform lets you manage the coverage days purchased.