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BMI Access
Services
The BMI Access Service Center provides 24×7 assistance and exclusive benefits for all BMI health policyholders. Included at no additional cost.
Second medical opinion
In the event of a major illness or health condition, this benefit offers the insured a second medical opinion to help confirm the original diagnosis or the treatment proposed by the attending physician. Each case will be reviewed electronically by top physicians within a network of the best hospitals in the United States.
Telemedicine
BMI telehealth service that provides access to a network of certified doctors by phone or video call to diagnose medical conditions, provide treatment plans and prescribe medications if necessary. This service helps policyholders save on medical expenses and helps prevent unnecessary visits to the emergency room. It can treat ailments such as allergies, conjunctivitis, arthritic pain, headaches, minor rashes, sprains and strains, fever, gastroenteritis, urinary tract infections, ear infections, respiratory infections, laryngitis, colds/flu, sinusitis, and more!
Medical appointment coordination
Advice on selecting the most suitable specialists for the insured's health condition, in the U.S. city of their choice. It also includes coordination of medical appointments in the United States and post-appointment follow-up.
Transportation service
In the case of a planned hospital admission or if the insured has medical appointments in the United States, transfers to and from the airport, accommodation and hospitals or medical offices will be coordinated.
Hospitalization service
Advice on selecting the most suitable hospital for the insured's health condition. It also offers coordination of hospital admission and discharge procedures and requirements.
Emergency transfer coordination
If the insured requires emergency medical treatment that is not available where they are, an air transfer to the nearest medical center will be coordinated. It also provides assistance in coordinating a Medical Repatriation or Repatriation of Mortal Remains to the insured's country of residence.
Medication service
Discounts for the whole family on prescription drugs in the United States. We have the largest provider network in the country, with more than 69,000 pharmacies. In addition, the insured will be helped to obtain the medications needed for treatment when they cannot find them in their country of residence, and delivery will be coordinated.
Lodging service
Coordination of the stay of the insured and their companions in hotels or apartments near the selected hospital during medical treatment in the United States.
Special services
Coordination of special requirements during the insured's stay in the United States. Includes: Recovery equipment: wheelchair, post-surgical bed, portable oxygen, crutches or vaporizer; Special care such as a home nurse or physical therapy; Other services such as Car Reservations or Cell Phone Rental. It also offers coordination of routine exams anywhere in the world.
Medical passport
Advice on receiving medical treatment in countries other than the United States and choosing among the best medical centers and specialists in Latin America according to the insured's health condition. Medical Passport means quality medical care abroad, in hospitals of excellence, with top-level specialists, at a more affordable cost.
How to contact BMI Access?
Message us on WhatsApp and our team will assist you quickly and easily.
Master Tel.
You can reach us at the following numbers:
Phone 1: +1 (305) 665-4817
Phone 2: +1 (305) 665-4458
Service lines by region
Colombia
+(57)601 5143099
Costa Rica
+(506)40015256
Ecuador
+(593)22941525
El Salvador
+(503)21131857
Mexico
+(52)5541613201
Peru
+(51)17085331
United States
1-800-882-7796 · +1(305)6654817 · +1(305)6654458
Other countries
Contact us via WhatsApp, email or the Master Phone Numbers.
