Customer contact directory
General - life and health
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- For life and health policies.
- Email: premiersupport@bmicos.com
- Phone: +1(855)445-5222 | Option 3
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- Payments by credit card or electronic check, for life and health policies.
- Email: onlinepayments@bmicos.com
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- For life and health policies.
- Email: bmicashier@bmicos.com
Life policies
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Requests: increases; reductions; coverage reinstatement; loan requests; partial/full surrender requests; collateral assignment; rider cancellations; plan conversion requests; quotes for in-force policies; smoker/non-smoker class changes; premium payment mode changes; death benefit option changes; change of policyholder or beneficiary, corrections to name and/or age, address, email and requests for duplicate life policies.
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For life policies.
Portal: cloud.bmicos.com > See details > Open the claims tab > File a claim
Health policies
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Requests: adding a dependent; removing a dependent; plan/deductible/rider changes; change of residence; change of policyholder; review of exclusions/modifications; reinstatements.
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For health policies.
Portal: cloud.bmicos.com > See details > Open the claims tab > File a claim -
- 24×7 Emergencies.
Requests: notifications; authorizations; letters of guarantee; coordination of benefits; second medical opinion; telemedicine service; use of travel assistance or emergency medical transportation benefits.
- Email: notify@bmicos.com
- Master Tel.: +1(305)665-4817 · +1(305)665-4458
- WhatsApp: +1(829)760-3152
- Colombia: +(57)601-5143099
- Costa Rica: 0800-200-20-20
- El Salvador: +(503)2113-1857
- Ecuador: +02 400 0081 · 1800 264–264 (BMI-BMI)
- United States: 1-800-882-7796 · +1(305)665-4817 · +1(305)665-4458
- Other countries: contact us via WhatsApp, email or the master phone numbers.
Travel assistance plans | BMI Travel Assist
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Email: info@bmitravelassist.com
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Email: info@bmitravelassist.com
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- Email: asistencias@bmitravelassist.com
- WhatsApp: +1(829)760-3152
- Argentina: +(54)11-5077-1922
- Australia: +(61)2-8880-6474
- Brazil: +(55)19-3253-2055
- Costa Rica: +(506)4106-3300
- Spain: +(34)910-48-28-54
- United States: +1(855)241-8877 · +1(786)434-3760
- Mexico: +(52)22-9300-9034
- Other countries: +1(786) 628-8580 (collect call).
