Medical emergency
Immediate medical care, 24 hours a day, 7 days a week.
Contact us
Choose your preferred channel and we'll assist you.
How can we help you?
My policy
Check your policy details and documents on the client portal.
Claim
File or track a claim from the client portal.
Billing
Check and manage your payments and invoices online.
Service lines by region
Find the direct contact number for your country. Our global network ensures support wherever you are.
International
+1 (305) 665-4817
Colombia
+(57) 601 5143099
Costa Rica
+(506) 4001-5256
Ecuador
+(593) 2294-1525
Guatemala
+(502) 5946-2993
Dominican Republic
(849) 200-1617
Asia
(886) 1800 264 264
Our headquarters
BMI Building, Town Center One, 8950 SW 74th Court, Miami, Florida 33156, United States.
Location
15 Calle 1-11 Zona 10, Edificio TerraEsperanza BMI, Nivel 3.
Hours
Monday to Friday, 8:00 a.m. to 5:00 p.m.
Reception
Phone: (502) 2501-2222 · Email: bmiguatemala@bmicos.com