Customer service
Through our highly trained and committed team, we are focused on offering you personalized service 365 days a year:
Features
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Contact in the Dominican Republic: (809) 562-6660
Local coverage: (809) 707-6650 (WhatsApp only) -
Within the US: +1 (800) 882-7796
Outside the US: +1 (305) 665-4458
International coverage: +1 (829) 760-3152 (WhatsApp only)
Coverage email: precertificacioneslatam@bmicos.com
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You can check our Providers option in the menu or download our Provider Network:
Local Clinics and Medical Centers
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To coordinate appointments with our network of providers abroad, our insured must notify us by calling our offices at 809-562-6660 within no more than 72 hours and complete the following documents:
Appointment form Download Document
Medical report
Results of tests performed
International Reimbursement Form Download Document
Authorization to disclose protected health information HIPAA Form Spanish / HIPAA Form English -
Health Insurance Form Download Document
Major Medical Expenses Health Insurance Form Download Document
Regulatory Form for Venezuelan Nationals Download Document
Diabetes Form Download Document
Coronary Disease Form Download Document
Hypertension Form Download Document
Group Life Insurance Form Download Document
Reimbursement Request Form Download Document